4.1 Thinking about volunteering
4.2 Developing a volunteer strategy
4.3 Model volunteering policy
4.4 Recruiting, selecting and inducting volunteers
4.5 Recruiting Welsh speaking volunteers
4.6 Diversity in volunteering
4.7 How to retain volunteers
4.8 Keeping volunteers safe
4.9 Volunteering to work with vulnerable adults and children
4.10 Criminal records checks
4.11 Volunteers and the law
4.12 Volunteers and welfare benefits
4.13 Volunteer expenses
4.14 Investing in Volunteers
4.15 How to work with hard to place volunteers