Skip links

Care and Repair Support Worker

Association of Voluntary Organisations in Wrexham

Care and Repair Support Worker

Expired on: Jun 10, 2024

Job title: Community Wellbeing Support Worker


Office base: Shotton, Flintshire

Salary: £23,088 pa pro rata

Hours: Parttime – 20 hours – hours worked primarily across agency office hours but some evening work may be required.

Reporting to: Flintshire Wellbeing Service Project Lead


We are seeking a dedicated and compassionate Community Wellbeing Support Worker to join our Flintshire Wellbeing service.

This role does not provide direct basic care but is focused on motivating and supporting individuals to identify their own goals as well as developing self-management strategies to improve their health and wellbeing and maintain their independence.

This role will ensure that guided conversations are led by the individual and that they are at the center of everything we do.

This is a new service commissioned by Flintshire County Council on behalf of health and social care partners through the Welsh Government Regional Integration Fund.  The service has been commissioned to fill a gap identified within existing service provision.

If you have an empathetic and compassionate nature with a genuine desire to help others improve their health and wellbeing, this role could be for you.  The successful candidate will play a vital role in helping individuals improve their overall well-being and make positive lifestyle changes following a recent hospital admission.

The Flintshire Wellbeing service aims to support individuals for a period of up to 6 weeks following hospital discharge.  We work collaboratively with individuals to help them identify their strengths, overcome limiting beliefs, and develop practical strategies for achieving their goals at home and within their community.

A key element of this role will be to work with the individual and co-design a personalised action plan. From this information, meaningful functional goals and outcomes are developed with the individual, to promote wellbeing, autonomy, independence, and choice. This approach aims to ‘enable people to be and to do what they have reason to value’.


Key Responsibilities

Meeting individuals on a one-to-one basis (both face to face and via telephone) to discuss their needs and the possible ways of meeting those needs, including identifying other areas of help available.

Work with individuals to co-produce a simple personalised support plan, using motivational interviewing, based on their priorities, interests, values and motivations. The plan will include what they can expect from the groups/activities/services they can connect to, as well as self-help advice.

To use supportive and motivational approaches to help the individual to identify and achieve their goals and build confidence, ensuring the delivery of a quality service.

Develop trusting relationships with individuals, giving them time to focus on their assets and ‘what matters to them’ and providing them with personalised help to take control of their health and wellbeing, live independently and better understand the impacts of their lifestyle choices.

Provide ongoing support and motivation to clients as they work towards their goals.

Maintain accurate records of client progress and maintain confidentiality of personal information.

Work sensitively with individuals to capture key information, enabling tracking of the impact of the service on their health and wellbeing.


Skills and experience

Excellent communication skills, both written and verbal

Demonstrate a flexible approach with the skills and knowledge to offer suggestions to help people meet their goals.

Good planning skills – you must demonstrate the knowledge and resources to help people set goals, and to help them develop a plan to achieve those goals.  At times you may have to respectfully challenge the goals or plans, however, the purpose of this role is to support people to feel independent, connected and well.

Work sensitively with individuals to capture key information, enabling tracking of the impact of the service on their health and wellbeing.

Good diary and time management skills, and the ability to juggle competing priorities.

Personable and friendly, you value your colleagues and work well within a team.

Skilled in organizing resources and establishing priorities:

Time and workload management skills – being able to plan ahead and manage multiple and competing priorities.

A good standard of literacy and ability to record case notes.

To apply for this role:

Please send an up-to-date copy of your CV and a supporting statement of up to 400 words setting out how you meet the criteria for the role, and why you want the job.

Please note if you do not provide a separate supporting statement your application cannot be considered.

Applications should be addressed to Amanda Lonsdale, Operations Manager at [email protected] by 12 noon on Monday 10th June 2024

Website: and

Job Type: Part Time
Job Location: Shotton
Sorry! This job has expired.
en_GBEnglish (UK)
Skip to content